Postal and Parcel

Trend Report 2024

The postal and parcel market is in a huge transformation process. Trends, new technologies, changes in consumer behaviour, or global events play a significant role in this process. The 2024 Postal and Parcel Trend Report shall help to shed light on some of the trends and technologies which are re-shaping the industry.

Find out which are

• the trends that play a crucial role;
• the new technologies that promise opportunities but also pose risks;
• the challenges that the market players are mostly concerned about, and
• the investment priorities in this and the next few years.

In late 2023 and early 2024 we conducted interviews with postal and parcel sector executives and experts, organised a series of online events in which we discussed trends and new technologies with industry leaders and experts, and conducted a survey to confirm our findings. In addition, we used several sources of secondary research to support the identification of industry trends.

The 2024 Postal and Parcel Trend Report was produced in partnership with Stamp Free.

The Stamp Free Digital Shipping Solution™ is an award-winning alternative to traditional mailing, shipping and returns. Built on AI technology customers can send parcels and manage returns from anywhere at any time with just a smartphone app. No stamps, postage labels or printers are required.